Advanta by MAAX
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Can small scratches be removed from my unit? If so, how?

MAAX sells a product called Lumacream (10003909) that you can obtain through your authorized dealer.

Is it really a good idea to plan for an access panel to service my new unit?

It is always better to plan ahead.  If access is not considered during installation, you could run into problems in the future. Some people like to wait until something happens, and break a few tiles to gain access. However, after a number of years, finding matching tiles is not always an easy task. Also, keep in mind that MAAX requires access to service your unit, and any work done to build an access panel is not covered by warranty.

How does my water heater work?

The water heater is equipped with a pressure interrupter, and requires water circulation of at least 10 gallons per minute to function. Therefore, the water heater only works when the whirlpool system is running. The thermostat is pre-set, and cannot be adjusted. Water temperature will not exceed 104 degrees Fahrenheit (40 degrees Celsius).